Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"1f162319aa73a3fbc9aa249d09d11522fe6905ae_lout","branding":{"id":"7","key":"reg","name":"Registrar's Office","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/67b54b5e-ea4e-4734-a07b-3eb2d2199dfc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3YjU0YjVlLWVhNGUtNDczNC1hMDdiLTNlYjJkMjE5OWRmYyI6WyJyZWFkIl19LCJleHAiOjE3NzMxMjcxNjMsIm5iZiI6MTc3MzEyNjU2M30.AxUFhcCL-6ViiKZRyJs1gkToR8ipCDuWc2xeB2hZ01Y&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&mode=fit","logoId":"67b54b5e-ea4e-4734-a07b-3eb2d2199dfc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","userInitialAnnouncementHeader":"Welcome to the NCSSM Help Portal!","userInitialAnnouncementMessageWiki":"<p>This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","announcementHeader":"Welcome to the NCSSM Help Portal!","announcementMessage":"This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#346094","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzMxMjcxNjMsIm5iZiI6MTc3MzEyNjU2M30.1vblnNDSMNWDubdkmmTDjPfYdAE4V5eL4qWouxkzIm8&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"7","key":"reg","projectId":10006,"serviceDeskId":7,"name":"Registrar's Office","description":"<p>Welcome! You can submit a request for the Registrar's Office using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"79","name":"AP Score Submission - Exemption Request","descriptionHtml":"<p>For location, please indicate your campus.</p>\n<p>Approvals are pending submission of an official score report to NCSSM Registrar directly from the College Board.</p>\n<p>Durham students use: 341077<br> Morganton students use: 341091</p>\n<p>Thanks!</p>","callToAction":"AP Score Submission - Exemption Request","introHtml":"","icon":10501,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[18],"key":""},{"id":"74","name":"Change of address, phone, or personal information","descriptionHtml":"","callToAction":"Change of address, phone, or personal information","introHtml":"<p>Change of address, phone, emergency contact etc, AP Score Submission/Exemption Request.</p>","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[18],"key":""},{"id":"77","name":"Grade change request","descriptionHtml":"","callToAction":"Grade change request","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[19],"key":""},{"id":"116","name":"Name change request","descriptionHtml":"","callToAction":"Name change request","introHtml":"","icon":10515,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[18],"key":""},{"id":"72","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"73","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"75","name":"Graduation requirement question","descriptionHtml":"","callToAction":"Graduation requirement question","introHtml":"","icon":10482,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"115","name":"Name change request - old Do Not Use","descriptionHtml":"","callToAction":"Name change request - old Do Not Use","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"71","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"117","name":"testing","descriptionHtml":"","callToAction":"testing","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"118","name":"testing 2","descriptionHtml":"","callToAction":"testing 2","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"Students and families"},{"id":19,"name":"Faculty"}],"orderMapping":{"18":[116,74,79],"19":[77]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7914e1b9-d919-3f7b-8fd3-f321b3eebadf","appLinkName":"System Confluence","appLinkUrl":"https://ncssm.atlassian.net/wiki","spaceKey":"REG","spaceName":"Registrar","spaceUrl":"https://ncssm.atlassian.net/wiki/spaces/REG","isServer":false},"labels":[],"projectKey":"REG","serviceDeskId":7,"kbLinkDomainURLs":["https://ncssm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"REG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMxMjc3NjMsIm5iZiI6MTc3MzEyNjU2MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.O5MEgWQ6iMa8-yvUPMN8-R2AXnFTPOPMgTMcNxZdNdQ","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"NCSSM Help Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ncssm.atlassian.net/wiki","kbLinkDomainURLs":["https://ncssm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fncssm.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiYzk4Njg2ZmE5MDI5ZTQyYzhmZGIyYmE0MzMxYWUyZDQ2YjNhNTg3MzIxMjI2MGM0NjIzMDM4MDJmMzg0Yjk4IiwiaXNzIjoiN2U2ZjljYWYtOTJiYy0zODIxLWFkZGUtZjIzMGE1MGVlNjI2IiwiY29udGV4dCI6e30sImV4cCI6MTc3MzEyNzQ2MywiaWF0IjoxNzczMTI2NTYzfQ.lffzIYEezhf4gzMgYPcbW0dvJfxXjZK8SDMcIQHPMmE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjdlNmY5Y2FmLTkyYmMtMzgyMS1hZGRlLWYyMzBhNTBlZTYyNiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL25jc3NtLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL25jc3NtLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlJFRyIsImlkIjoiMTAwMDYifX19LCJleHAiOjE3NzMxMjc0NjMsImlhdCI6MTc3MzEyNjU2M30._KJKsnj8rX1l2ByS3zsGrrbSgd_oLkEpnTvbaTtZXvU\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ncssm.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://ncssm.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"REG\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"REG\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://ncssm.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}