{"xsrfToken":"8d4973add6f4f6f8151ab343f9b3114bada1712b_lout","branding":{"id":"7","key":"reg","name":"Registrar's Office","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/514089a4-1d85-40b9-b491-b02ca1fccfa9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUxNDA4OWE0LTFkODUtNDBiOS1iNDkxLWIwMmNhMWZjY2ZhOSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDE1MjAsIm5iZiI6MTczNDgwMDkyMH0.Ay1FKBATmTK4voTxSn824byIXXx-TVg50nLP-fM0ShY&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&mode=fit","logoId":"514089a4-1d85-40b9-b491-b02ca1fccfa9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","userInitialAnnouncementHeader":"Welcome to the NCSSM Help Portal!","userInitialAnnouncementMessageWiki":"<p>This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","announcementHeader":"Welcome to the NCSSM Help Portal!","announcementMessage":"This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7bafb889-f6f1-4880-b239-3d30592d8ba8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiYWZiODg5LWY2ZjEtNDg4MC1iMjM5LTNkMzA1OTJkOGJhOCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDE1MjAsIm5iZiI6MTczNDgwMDkyMH0.PRp_Hct9rRs27hmNGi69T3gIihfw_Q5upoqTSrjrH-o&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&height=300&mode=fit","bannerMediaApiFileId":"7bafb889-f6f1-4880-b239-3d30592d8ba8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"reg","projectId":10006,"serviceDeskId":7,"name":"Registrar's Office","description":"<p>Welcome! You can submit a request for the Registrar's Office using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"79","name":"AP Score Submission - Exemption Request","descriptionHtml":"<p>For location, please indicate your campus.</p>\n<p>Approvals are pending submission of an official score report to NCSSM Registrar directly from the College Board.</p>\n<p>Durham students use: 341077<br> Morganton students use: 341091</p>\n<p>Thanks!</p>","callToAction":"AP Score Submission - Exemption Request","introHtml":"","icon":10501,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[18],"key":""},{"id":"74","name":"Change of address, phone, or personal information","descriptionHtml":"","callToAction":"Change of address, phone, or personal information","introHtml":"<p>Change of address, phone, emergency contact etc, AP Score Submission/Exemption Request.</p>","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[18],"key":""},{"id":"77","name":"Grade change request","descriptionHtml":"","callToAction":"Grade change request","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[19],"key":""},{"id":"116","name":"Name change request","descriptionHtml":"","callToAction":"Name change request","introHtml":"","icon":10515,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[18],"key":""},{"id":"72","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"73","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"75","name":"Graduation requirement question","descriptionHtml":"","callToAction":"Graduation requirement question","introHtml":"","icon":10482,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"115","name":"Name change request - old Do Not Use","descriptionHtml":"","callToAction":"Name change request - old Do Not Use","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"71","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"117","name":"testing","descriptionHtml":"","callToAction":"testing","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"118","name":"testing 2","descriptionHtml":"","callToAction":"testing 2","introHtml":"","icon":10550,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"Students and families"},{"id":19,"name":"Faculty"}],"orderMapping":{"18":[116,74,79],"19":[77]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7914e1b9-d919-3f7b-8fd3-f321b3eebadf","appLinkName":"System Confluence","appLinkUrl":"https://ncssm.atlassian.net/wiki","spaceKey":"REG","spaceName":"Registrar","spaceUrl":"https://ncssm.atlassian.net/wiki/spaces/REG","isServer":false},"labels":[],"projectKey":"REG","serviceDeskId":7,"kbLinkDomainURLs":["https://ncssm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"REG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDIxMjAsIm5iZiI6MTczNDgwMDkyMH0.NLIdYToy7OQf7ud4xpp0JLjVpFO3IcmFI37zzeES2rs","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","tokenDurationInMins":20}},"sharedPortal":{"name":"NCSSM Help Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ncssm.atlassian.net/wiki","kbLinkDomainURLs":["https://ncssm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fncssm.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmZjkzNmY5MmRkM2M1MWI3OTY5ZjAzZDViMGU4ZGUwZDJkOWU5N2EzNThhYzAwNzhkOGI3MWY2MjIwYjY3OTc4IiwiaXNzIjoiN2U2ZjljYWYtOTJiYy0zODIxLWFkZGUtZjIzMGE1MGVlNjI2IiwiY29udGV4dCI6e30sImV4cCI6MTczNDgwMTgyMCwiaWF0IjoxNzM0ODAwOTIwfQ.27MXlkgAscTp58UHBmEnZf838rNwsRB1v5_pUGOQisQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjdlNmY5Y2FmLTkyYmMtMzgyMS1hZGRlLWYyMzBhNTBlZTYyNiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvbmNzc20uYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbmNzc20uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiUkVHIiwiaWQiOiIxMDAwNiJ9fX0sImV4cCI6MTczNDgwMTgyMCwiaWF0IjoxNzM0ODAwOTIwfQ.MdvIegq9buce4xem7OGnUbTiLROSSD7paWC6s1PsfsA\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ncssm.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://ncssm.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"REG\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"REG\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://ncssm.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ncssm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8d4973add6f4f6f8151ab343f9b3114bada1712b_lout","baseUrl":"https://ncssm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ncssm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8b3d6715cfad4dba8a787c0054ea1a97","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}