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Ticket option 2: Direct
Navigate directly to https://ithelp.ncssm.atlassian.net/servicedesk/edu.
Select the category of your request. You may also use the search field at the top of the page to search for articles from the ITS Wiki and, in the event you do not find a relevant article, you can choose to submit a new request.
Fill out the form, making sure to fill out of the required details and provide a detailed description of your problem or request under the Description field. Also be sure to include your email address.
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