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Please never:
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Physical spaces
ITS is currently in the process of moving from the old Help Desk in ETC-012 to a new and much more accessible space in Bryan, just to the left of the entrance to the Library where the School Store used to be. We expect the new ITS Service Desk, as it will be named, to be available for walk-up service in fall of 2021.
ITS also has several offices in the Cottage, which is not available for walk-up service, and by appointment only.
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As always, however, please make sure that your first point of contact for ITS is a ticket, either via our ticketing portal at ithelp.ncssm.edu or by emailing ithelp@ncssm.edu.
Projects and when to contact ITS
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