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Training
ITS is happy to run training sessions with anyone interested in hosting a Webinar, and can provide tips, tricks, and best practices to be successful
Webinar creation. Please supply us with:
Name of event
Date and time
Host name(s) and email address(es)
Panelist name(s) and email address(es)
Do you need Q&A?
Troubleshooting technical issues in advance or during event
ITS asks for advance notice of at least two weeks prior to the Webinar’s start, and four weeks' notice is preferred for Webinars taking place after business hours or on weekends.
Any events for which we have less than two weeks' notice, ITS will only be able to provide support on a best effort basis.
Live technical assistance for major events*, where someone from ITS will stand by in the Webinar to resolve technical issues that may arise. Again, ITS asks for advance notice of two weeks or more prior to the Webinar (four weeks preferred for after hours or weekend support).
Review and update settings
Check to make sure mics and cameras work
Troubleshoot link issues
Resolve Zoom app problems
On-hand for miscellaneous technical issues
Accessing and sharing recordings after the fact
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