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DocHub is signature and approval software that has a PDF editor, a detailed audit trail tracking each document, the ability to change out a signer midway through the approval process, templates that can be filled by role, and integration with Google Workspace and Microsoft Office. Access Dochub at Dochub.com.

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Note

If you are looking for instructions for migrating from SignRequest to DocHub, see here.

📹 Prepare and Send a Document Video

https://www.loom.com/share/138efa56d5b64c6099a0039ef93b36f6 (~6 min)

📹 Sign a Document Video

https://www.loom.com/share/347fa017a4334e93ad5bf47f24f397cc (~3 min)

📹 DocHub Editing Tools Video

https://www.loom.com/share/5e087ca76ca842608b3b1902afc01d20

📹 Import Google Contacts

https://www.loom.com/share/fa52edd2b55b49108616a95a0c2780ab

📹 Open Document from and Export To Google Drive

https://www.loom.com/share/7f1a2472b8ba426aa48328026122f72c

📹 View Emails Sent from DocHub (including CCs/Viewers)

https://www.loom.com/share/3bc2a326153e4d43b249d257caeccb2e

📹 Send a Reminder Email To a Signer

https://www.loom.com/share/44be4986c4f64b31bcc1f4a2f13b2732

📹 Unfillable Fields Workaround

https://www.loom.com/share/28ec413af74e4bfcb95cf980f0bf0187

🔒 Log in to DocHub

  1. Go to Dochub.com.Click and click Sign in at the top right corncorner.

  2. Select Sign in with Google and log in with your NCSSM email address and password.

✏️ Prepare

a Document for SigningClick New Document near the top left then select from the following options

and Send a Document

Note

Start from your Personal Dashboard as shown below so you don’t accidently allow others in the NCSSM Organization to see your private documents. To add your document to your own folder or a Team folder see step 3 below.

📧 Send a Sign Request AnchorSendSend
  1. Click New Document in the top left corner.

  2. Do one of the following:

    Add each signer's email address to
    1. Drag a document to the upload area or click Upload to select a document from your computer.

    2. Select Your DocHub - If you have to use a previously created document, you can reselect it to edit/sign it again.

    3. Computer - Select a document on your computer.

    4. Google Drive - Select signed document. You may add new fields to it.

    5. Select Google Drive to upload a document from Google Drive.Box, Dropbox, OneDrive -

    6. Select a document from your online storage account.URL - Type URL and type the web address of a file that can be imported document to import it into DocHub.

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  3. Click the Manage Fields button on the left side of the Toolbar to show the various types of fields to be added to a document. For more information about adding fields, see this article. Add any of the following fields to the document:

    1. Text - Adds a text field.

    2. Paragraph - Adds a text field.

    3. Checkbox - Adds a checkbox.

    4. Dropdown menu - Adds a dropdown menu.

    5. Signature - Adds a signature field.

    6. Initials - Adds an initials field.

    7. Auto Date (Date) - Adds a date field.

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    (Optional) Select a Folder from the Folder dropdown list. Note: Team Folders (called Organization Folders) can be viewed by clicking Show All Folders.

  5. Click Manage Fields which isin the top left corner, to the left of the printer icon.

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  6. Add the signers' email addresses in the Who Should Complete this document? field on the People tab in the right panelright. Note: Click on the Address Book icon to the left of any email address field to import your contacts. In the window that opens, choose your Google account and allow access.  Start typing to see the emails appear in a dropdown list.

  7. Add fields to your document & assign an email address to each field  - Use the left panel to add fields and then use the selected field's pop-up (shown below) or the right panel to assign them. For more info, see this article

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  8. Click the Prepare Sign Request button in the right panel and click Send Request

  9. See Send a Sign Request.

Note

Sending a document as a Sign Request will remove it from the Documents section and move it to your Sent section where you'll no longer be able to make any changes to it. However, you can still make a copy of it by opening it and using the File menu  > Actions > Make a Copy.

  1. .

    1. Click the field button you want to add and place it where you want it to go. Note: You can unselect the button by hitting the arrow button or pressing the Escape key.

  2. Assign a signer to each field.

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  3. (Optional) Make the fields required by clicking the lock button for each one.

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    Click Prepare Sign Request on the right side above the People Tab.

  5. Select either All at Once or Sign In Order. Note: This setting has Sign in Order selected by default

    1. All at Once - Email all signers at the same time so they can sign in any order.

    2. Sign in In Order - Email sign request signers in the order of the number to the left of each email address.

    3. All at Once - Email all email addresses simultaneously so anyone can sign.

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  6. (Optional) Set the Signers options. In the Signers section, you can do the following:

    1. Add Signer - Click this button to add a new signer. Enter the signer’s email address.

    2. Can Annotate - Set Click this so button to allow a signer may to add additional other fields to the document.

    3. Receives Final - Leave this set so the signerreceives the signed document.

    4. Number of Fields - This is the number of fields that the signer must complete.

    5. Disable Signer - To make a person a viewer—they get the signed document but do not sign, select Actions > Disable Signer.

    6. Delete Signer - If you would like to remove a signer, select Actions > Delete Signer.

    (Optional) Set the Permissions for signers and viewers—those who are being CC’d. Note: Changing permissions is uncommon and often not necessary.

    1. Note: If this number is 0, you will need to assign that signer to a field or select can annotate.

  7. Click the blue button to Add or Edit Viewers (CCs)—someone who receives a signed copy of the document.

    1. Add the CC'd person’s email address and select Viewer from the dropdown menu.

    2. Click Add, then click Return to Edit Sign Request.

    3. (Optional) Check or uncheck who receives the finished signed copy of the document.

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  8. (Optional) Set Change the EmailOptions.

    1. Change Email Subject(Optional) - Change the subject of the email sent to signers.

    2. Email Message(Optional) - Change the message of the email sent to signers.

    3. Options (Optional) - Change the settings for email Note: Changing these options is not common.

      Receiving automatic reminders,

      - Initially says Action Needed: DocumentName

    4. Change Email Message - Initially says Please review, sign, and complete this document.

    5. Check or uncheck other Options

      1. Automatic reminders - This notifies the signers after a certain number of days by default.

      2. Expire after inactivity

      3. Only allowing allow hand-drawn signatures.

  9. Click Send Request.

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Note

Sending a document as a Sign Request

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🖊️ Sign a Document

Click the blue View Document button in the email notification

will remove it from the Documents section and move it to your Sent section where you'll no longer be able to make changes to it. However, you can still make a copy of it by opening it and using the File menu  > Actions > Make a Copy.

🖊️ Sign a Document
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  1. Look for the email labeled Action Needed: DocumentName from SenderName via DocHub.

  2. Click View Document. Note: When a signer clicks the view document link View Document, they are automatically logged in to DocHub.

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  3. Check the checkbox for I agree to use electronics and signatures. Then, click the green Let’s Do This button.

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  4. Complete the fields assigned to you as a signer. Note: Each signer has a colored tag with the fields they should complete, and the number of fields remaining is tracked at the top.

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  5. Sign the document by doing one of the following:

    1. Select a previously created signature. Note: If the signer is new to DocHub , when they click to sign the field, they'll be prompted to create a new signature in DocHub which will then be applied to the field. If the signer already has a signature stored in DocHub, then click the signature to have DocHub apply a previously saved signature.

    2. Sign by phone - Scan the QR code or enter your mobile number for a link to a screen that you can sign with your finger.

    3. Draw the signature - Use a mouse or touchpad to draw the signature.

    4. Upload an image of the Signature - Select an image of your signature from your computer.

    5. Type the signature -Type the signature on the screen and see the signature in various fonts.

5. When you are done signing with the document, you will be prompted by an arrow to click the green Finalize button required fields, look for the yellow arrow and click Finalize at the top right.

6. Finally, click Click Finalize Document in the popup window. Done.

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If there are additional signers on the document, then the next signer will be granted permission to the document and will be notified to sign.

Tip

If all signers have signed and finalized, then all parties will be emailed the signed document as shown below. Note: You can also download the audit trail if you are the sender.

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👤 Replace a Signer After Sending a Request for Signatures

Note

This only works if the signer has not finalized or rejected the document.

  1. Select your Sent Folder on the left side of the Dashboard.

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  2. Click the title of the document that you want to change out the signer.

  3. Select Manage & Audit.

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  4. Look for the Signer Actions button beside the signer that needs to be replaced.

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  5. Click Reassign Email Address. Enter the email address of the new signer. Then, click Next.

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  6. At the Confirmation Reassignment screen, click Confirm.

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  7. The Signer has now been changed.

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📁 Add a Document to a Folder

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Often documents are created on the personal dashboard in DocHub. You may optionally add a document to a folder you create or your team folder.

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  1. (Optional) If the folder needs to be created:

    1. Hover over Folders and click the gear that appears in the right corner.

    2. On the Manage Folders screen, select New Folder in the top right corner.

    3. Type the name of the folder in the Create New Folder section.

    4. Click Create. Then, you will be able to see the folder under Folders in the lefthand column.

  2. If the folder already exists or is a Team folder:

    1. Search for the document on the Dashboard.

    2. Click the document to highlight it in blue.

    3. Select the folder that you want to add it to in the Folder dropdown. Note: For a Team folder, click Show All Folders to see it in the list.

    4. Click Ok at the prompt. Note: This only shows for Team folders, which are owned by the NCSSM Organization.

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↔️ Access Documents from Google Drive with DocHub

Info

DocHub has already been installed institution-wide in Google Drive. You can use it by selecting a document and then Open With > DocHub - View, Edit & Sign PDFs.

  1. Go to Google Drive either through the launcher icon or directly at http://drive.google.com.

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  2. Select the document that you want to import to DocHub, then Open With > DocHub - View, Edit & Sign PDFs.

  3. This will upload the document and take you to the Edit Screen as shown below.

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  4. Edit the document.

  5. Click on the right at the top right corner of the editing screen. Then, select Download/Export.

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  6. Continue from Step 3 of Export Your Documents To Google Drive. Note: You have a choice to create a copy or update the existing file.

🔻 Export Your Documents to Google Drive

Note

It is recommended to export your documents to Google Drive after they have been signed.

  1. Either look in your Sent or Document box for the document you want to open and right-click the title.

  2. Select Actions > Download/ Export.

  3. You will the screenshot below. Select Google Drive.

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    Content: Select Download or Audit Trail.

  5. If this screen says A version of this document exists in your Google Drive, then your document is successfully linked to a file within your Google Drive.  Note: If the file doesn't exist in Google Drive, then after you've exported a copy of the document to Google Drive, the document should become linked to that export, and the screen should update to say A version of this document exists in your Google Drive.

    1. Discard Association—Removes DocHub's link with the existing version it found within Drive but not the file itself.

    2. Locate in Drive—Select this to the file in Google Drive so it can update the version of it.

  6. (Optional) PDF Options:

    1. Rasterize pagesRenders all embedded page content as images

    2. Flatten fieldsEmbed all content in those fields to the page so that no one can edit them further

    3. Certify DocumentEmbeds an Adobe-compliant digital signature that certifies the creator of any signatures in your document and assures the document has not been altered after signing.

    4. Password ProtectAdd password encryption to your downloaded PDF

  7. Save As options:

    1. Update existing with revision—This will save a new revision of the file in the same location of your Drive. Note: Google saves previous versions of the file. To access older versions of a document, right-click on the file from within Google Drive and choose Manage Versions.

    2. Create new copy—Creates a new copy of the document. You may set your destination folder in Where and edit the file name in File Name.

  8. Where—Sets the destination directory within your Google Drive to export the file. 

    1. Click on Edit if you'd like to select a subfolder as the target directory.

  9. (Optional) File Name—Edit the name of your PDF. Note: This will only edit the name of the PDF being exported to Drive and won't affect the name of your document in DocHub. 

  10. Click the Export to Drive button.

📄 Create a Template

Info

Unlinke regular documents, when you fill a copy of a template or send it as a Sign Request, a new copy is made, and all of its copies can be accessed in the Templates section by clicking on View Copies.

  1. Click Templates on the left side of the Dashboard. Note: The New Document button becomes New Template and turns yellow.

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  2. Click New Template near the top left.

  3. Do one of the following:

    1. Drag a document to the upload area or click Upload to select a document from your computer.

    2. Select Your DocHub to use a previously signed document. You may add new fields to it.

    3. Select Google Drive to upload a document from Google Drive.

    4. Select URL and type the web address of a document to import it into DocHub.

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  4. Click Edit Template in the right corner.

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  5. Click Manage Fields which isin the top left corner, to the left of the printer icon.

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  6. Set the roles for each type of signer in the Who Should Complete this document? field on the People tab in the right panel.

  7. Add fields to your document.

    1. Click the field button you want to add and place it where you want it to go. Note: You can unselect the button by hitting the arrow button or pressing the Escape key.

  8. Assign a role to each field.Click each field to see the pop-up (shown below) to assign them.

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  9. Click Fill a Copy. You now have three options:

    1. Fill a Copy (Only You)—This lets you fill out the template as if you were a Signer. This is the same process as Signing a Document.

    2. Click the Fill a Copy button and then Send a Copy as a Sign Request to Send a Sign Request.

    3. Duplicate Template—This option creates another copy of the template.

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