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Plan ahead for your Zoom or Hangouts Google Meet meetings, and as often as possible, join these meetings from a location where you can use a fast, reliable Internet connection.
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When your microphone is on, Zoom or Hangouts Google Meet will devote part of your Internet connection to an audio stream for you, even if you are not speaking. Mute your microphone when you do not need it, and you will allow Zoom use your Internet connection more effectively.
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Sending high definition (HD) webcam video requires more bandwidth than sending non-HD. Disabling HD video in Zoom will free up more of your Internet connection for other parts of your meeting. (Note: this setting only applies in Zoom, and not Hangouts Google Meet.)
From within the Zoom Clientclient:
Click the Home tab
Click gear icon Settings
In the Settings window that opens:
Click the Video tab
Uncheck Enable HD
Close the Settings window
Close other applications on your computer
Zoom and Hangouts Google Meet meetings can demand significant memory and processing power from your computer. Closing other applications that you do not need during the Zoom session will help Zoom to run better.
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Don't engage in other bandwidth-intensive activities during a Zoom or Hangouts Google Meet meeting. On your Zoom device, and as much as possible on other computers and devices that share your Internet connection, please avoid:
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If you are disconnected from your Zoom or Hangouts Google Meet meeting, please click the link (whether that is in Canvas, and email, or a calendar invitation) to reconnect to the meeting. If this happens multiple times in one meeting, please try the recommendations above to help improve your connection.
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