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If you receive unwanted spam email messages or phishing emails, which pretend to be legitimate but are trying to get you to click a link, download a file, or share your credentials, please report this to ITS immediately. Please use the following video and instructions to learn how to best report these types of messages.

Instructional Video

https://drive.google.com/file/d/0B4NbiGh6YgnmOGRXelV6aGJDVXM/view?usp=sharing&resourcekey=0-aRJi_XFIMc91rMzW0oARXw

Instructions

  1. Open the suspicious message.

  2. Click on the little, downward pointing triangle at the top-right of the message header (the header contains sender information, time, etc.).

  3. Select Show original from the pull-down menu.

  4. A new tab will open up, containing the raw text of the message. Click Copy to Clipboard.

  5. Paste this information as plain text into a new ticket to ITS.

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