Below are instructions and resources for Dialpad, NCSSM's Voice over IP (or VoIP) phone system, which replaced our existing traditional phone infrastructure and equipment in the summer of 2018.

To access Dialpad, please visit dialpad.com and sign in using your NCSSM Google account.

Getting started

• Dialpad Features

• Getting Started with Dialpad - YouTube video from Dialpad

• Dialpad: Getting Started guides

Dialpad settings and apps

• Dialpad login and settings page

• Dialpad apps for Windows, Mac, and Chrome

• Dialpad app for iPhone/iPad

• Dialpad app for Android

Dialpad instructions and guides

• Access and change your Dialpad profile (including pronouns) and settings

• How to use Dialpad mobile app for iPhone/iPad

• How to use Dialpad mobile app for Android

• Dialpad Google integration

• How to block a caller

• Dialpad international rates

Dialpad deskphone guides

• Dialpad Polycom deskphone instructions, including voicemail, transfer, etc.

• Polycom deskphone manual

• How to turn off deskphone red indicator light

• Dialpad Obihai deskphone instructions, including voicemail, transfer, etc.

• Obihai deskphone manual