Email security

• Reporting spam and phishing emails to ITS

• Google's Phishing Quiz

Accounts and passwords

• Creating security questions

• Resetting your password

  • when you do not know your current password

• Changing your password

  • when you know your current password

• Changing your password using a temporary password from ITS

  • when ITS has reset your password to a temporary password for you

• Password security recommendations

Multi-Factor Authentication (MFA)

• Set up Multi-Factor Authentication for Google account

KnowBe4 Network Security Training

• KnowBe4 Network Security Training

Antivirus and Antimalware

• CrowdStrike Falcon (for NCSSM-owned devices)

LastPass Password Manager

• How LastPass works

• Install and log into LastPass

• Add a new site

iOS and Mac security

• Set a passcode for iPhone or iPad

• Set up remote find and wipe capabilities for iPhone, iPad, or Mac

• Remotely wipe iPhone, iPad, or Mac

• Apple: Using Gatekeeper on a Mac to open apps safely

Android security

• Set a passcode for Android (varies by device)

• Set up remote find and wipe capabilities for Android devices

• Remotely wipe Android devices

Browser security

Chrome

• Update Google Chrome

• Install and Manage Google Chrome Extensions

• Manage warnings about unsafe sites in Google Chrome

Firefox

• Update Mozilla Firefox

• Install and Manage Mozilla Firefox Add-ons

• Manage warnings about unsafe sites in Mozilla Firefox

Edge

• Update Microsoft Edge

• Install and Manage Microsoft Edge Extensions

Safari

• Update Apple Safari

• Install and Manage Safari Extensions

• Manage warnings about unsafe sites in Apple Safari

VPN for remote network access

• Installing and using the NCSSM GlobalProtect VPN (Staff)

• Installing and using the NCSSM GlobalProtect VPN (Students)