New to NCSSM

Welcome to NCSSM!

Now that you have your NCSSM account information, the big three things that you have to do are the following, in this order:

  • 🔐 Reset your NCSSM password

  • ✉️ Sign into Google using your NCSSM account

  • 📝 Sign into the Blackbaud SIS to complete your enrollment contract and forms

These instructions apply to both students and families. Students will have an account that typically has their last name, graduation year, and first initial, such as Family accounts will typically include the same format as the student account, but with a .f1 or .f2 at the end, such as

Instructional video

The following instructional video (approximately 17 minutes in length) guides you through the process of setting up your NCSSM account and signing into the Blackbaud Student Information System.

Additionally, this is how you should get Forms and IT assistance should you run into issues:

Step 1: Change your temporary password PLEASE DO THIS FIRST!

  1. Navigate to

  2. Type in your NCSSM username (which is your email address), and the temporary password supplied by ITS and click Sign in

    1. Note: If you don't remember your username or password, then you'll need to contact ITS to get it reset



  1. If logging into this password management site for the first time, you will be asked to answer several security questions so that you can reset the password yourself in the future using the Forgotten Password button

  2. At the home page, please click on the tile that says Change Password (see below)

  3. For the New Password, type in the same password that you would like to use, with a minimum length of 10 characters. For Confirm Password, type the same thing again

  4. Click the Change Password button to save your password


Step 2: Access NCSSM Google account

  1. Navigate to

  2. Sign in using your full NCSSM email address, for example or and click Next


  1. Use your newly-set password and click Next


  1. Click Accept when prompted to accept the Google Terms and Conditions, and then either Update your recovery information or click Confirm

  1. For all students, it's essential to set up multi-factor authentication to ensure strong account security.

  2. For more information on how to use your NCSSM email account, please review these other guides or these instructions from Google

To forward your email from your NCSSM email account to another email account, please follow these instructions.


Step 3: Access Blackbaud Student Information System (SIS)

  1. Navigate to

  2. Enter your full NCSSM email address, for example or, and click Next



  1. On first login, you may see the following prompts. Please click Continue, select the correct NCSSM account from the list, and close the Welcome screen

  1. You should arrive at either the Resources page (Students and Families) or My Day page (Faculty and Staff) in the Blackbaud SIS


Complete required forms

Please use the following guides to complete required forms, contracts, and uploads.

Other important resources to review

Review technology requirements and laptop recommendations