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Welcome to the NCSSM Help Portal

Welcome to the NCSSM Help Portal!

This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.

Featured portals

  1. ITS

    Submit a ticket to ITS for an IT request or incident.

  2. Registrar's Office

    Welcome! You can submit a request for the Registrar's Office using the options provided.

  3. Attendance

    Use this option to submit an Absence request form.

  4. Center for Advising and Academic Success

    Please submit a request for the Center for Advising and Academic Success (CAAS) using the options provided.

  5. Institutional Effectiveness

    NCSSM Employees can submit requests for surveys, reports, and analytics from Institutional Effectiveness (IE).

  6. Data Request

    For NCSSM employee use only. Submit all requests relating to institutional data here, including direct access permission changes and compliance checks for new apps.

  7. Morganton Travel and Personnel

    Submit all NCSSM-Morganton Travel and Personnel requests here.

  8. Morganton Special Events

    Please submit any NCSSM-Morganton special event requests here.

  9. Morganton Purchasing

    Submit NCSSM-Morganton purchase requests and notices of invoices for payment here.

  10. Morganton Administrative Tasks

    Submit an Administrative Tasks for the NCSSM-Morganton Administrative Operations team using one of the choices below.

  11. Auditorium, Lecture Hall, and Other Video Support

    Please submit a request using the form below in order to request support for either one-way video streaming or interactive videoconferencing hosted in the Auditorium or Lecture Hall on the NCSSM-Durham campus, or elsewhere on either campus.

  12. Communications

    Submit a request to the Communications team. If you encounter any problems with these forms, please contact us at communications@ncssm.edu.

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