NCSSM Help Portal

Welcome to the NCSSM Help Portal

Welcome to the NCSSM Help Portal!

This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.

Topics

  1. ITS and Data
    1. Get general IT help
      Get general IT help
    2. Report a network issue
      Report a network issue
    3. Report phishing, spam, or security concern
      Report phishing, spam, or security concern
    Show 10 more
  2. Academic requests
    1. Absence request form
      Absence request form
    2. Name change request
      Name change request
    3. Appointment Request Form
      Appointment Request Form
    Show 4 more
  3. Morganton Admin Operations
    1. Travel Completion
      Travel Completion
    2. Temporary Employment Submission Request
      Temporary Employment Submission Request
    3. Supplies Request Form
      Supplies Request Form
    Show 2 more

Featured portals

  1. ITS

    Submit a ticket to ITS for an IT request or incident.

  2. Registrar's Office

    Welcome! You can submit a request for the Registrar's Office using the options provided.

  3. Attendance

    Use this option to submit an Absence request form.

  4. Center for Advising and Academic Success

    Please submit a request for the Center for Advising and Academic Success (CAAS) using the options provided.

  5. Institutional Effectiveness

    NCSSM Employees can submit requests for surveys, reports, and analytics from Institutional Effectiveness (IE).

  6. Data Request

    For NCSSM employee use only. Submit all requests relating to institutional data here, including direct access permission changes and compliance checks for new apps.

  7. Morganton Travel and Personnel

    Submit all NCSSM-Morganton Travel and Personnel requests here.

  8. Morganton Special Events

    Please submit any NCSSM-Morganton special event requests here.

  9. Morganton Purchasing

    Submit NCSSM-Morganton purchase requests and notices of invoices for payment here.

  10. Morganton Administrative Tasks

    Submit an Administrative Tasks for the NCSSM-Morganton Administrative Operations team using one of the choices below.

  11. Auditorium, Lecture Hall, and Other Video Support

    Please submit a request using the form below in order to request support for either one-way video streaming or interactive videoconferencing hosted in the Auditorium or Lecture Hall on the NCSSM-Durham campus, or elsewhere on either campus.

  12. Communications

    Submit a request to the Communications team. If you encounter any problems with these forms, please contact us at communications@ncssm.edu.

Suggested forms

  • Absence request form in Attendance

    Submit an advance request for an absence.

  • Get general IT help in ITS

    Get assistance for general IT problems and questions, including any which aren't covered in the other request types listed.

  • Submit photos, tips, and announcements in Communications

    Share photos and ideas for stories, social media, and newsletter announcements.

  • Space Reservation Form in Morganton Special Events

    For simple space requests.

Powered by Jira Service Management
{"xsrfToken":"b3e7dbc75ea78df55dfb9f51fe4829cc9b7a0fde_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/514089a4-1d85-40b9-b491-b02ca1fccfa9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUxNDA4OWE0LTFkODUtNDBiOS1iNDkxLWIwMmNhMWZjY2ZhOSI6WyJyZWFkIl19LCJleHAiOjE3NDE3OTUzMTMsIm5iZiI6MTc0MTc5NDcxM30.uLMNZm6Mm9ncaBahrw6mARpEa-GmVXyx0qXwQtBnXrQ&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&mode=fit","logoId":"514089a4-1d85-40b9-b491-b02ca1fccfa9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","userInitialAnnouncementHeader":"Welcome to the NCSSM Help Portal!","userInitialAnnouncementMessageWiki":"<p>This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","announcementHeader":"Welcome to the NCSSM Help Portal!","announcementMessage":"This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7bafb889-f6f1-4880-b239-3d30592d8ba8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiYWZiODg5LWY2ZjEtNDg4MC1iMjM5LTNkMzA1OTJkOGJhOCI6WyJyZWFkIl19LCJleHAiOjE3NDE3OTUzMTMsIm5iZiI6MTc0MTc5NDcxM30.QjtGKP1W8GYEJf2wWvyyLMtwAUcN27ecBxcZsTmwudE&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&height=300&mode=fit","bannerMediaApiFileId":"7bafb889-f6f1-4880-b239-3d30592d8ba8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ncssm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b3e7dbc75ea78df55dfb9f51fe4829cc9b7a0fde_lout","baseUrl":"https://ncssm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ncssm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1dd04a524890482c9b115825279e39bc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}