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Please use the following instructions to set up Multi-Factor Authentication (MFA) for your NCSSM Google account:

Table of Contents

Instructions

  1. Log into your NCSSM Google account via http://mail.ncssm.edu or directly from http://www.google.com.

  2. Click on the menu button at the top-right and click on Account.

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  3. Select Security. If the browser's window is small enough, this menu may be horizontally oriented across the top of the page.

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  4. Scroll down, and under "Password & sign-in method", select 2-Step Verification.

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  5. Click Get Started.

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  6. You may then be prompted to sign in once again.

  7. Select the phone to use for authentication. This may require you to install Google Authenticator on your phone.

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  8. You will see an indication that a prompt has been sent to your phone. At this point, you should receive a confirmation request on your phone. Select YES.

  9. Back in the browser, select a USE ANOTHER BACKUP OPTION.

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  10. Record the backup codes shown in some way. After that is done, select NEXT.

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  11. Click Turn On.

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  12. You have enabled Multi-Factor Authentication (MFA) in Google.

Highly-recommended next step

The Google Authenticator app is a mobile app that you can install on Android or iPhone/iOS which will allow you to get a secure MFA code without using either a SMS text message or call. This is not only more secure than texts or calls, but also quite a bit more convenient.

Please download the app and set up using these instructions from Google.

Optional instructions for other methods of MFA

There are a number of other options available from the next screen for Multi-Factor Authentication (MFA) in Google:

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NOTE: ITS highly recommends, Backup codes and Backup phone for all MFA users.

Note

Warning: ITS does not recommend the use of text messages or voice calls as a second factor (either primary or backup). This method is the least secure of all the options. Instead, use the Google Prompt or the Google Authenticator.

  • Backup codes: this is a list of secondary codes that you can print if you will be away from a phone for a length of time.

  • Google prompt: this is a prompt that pops up on your phone, either natively in Android or in the Google app on an iPhone or other iOS device.

  • Backup phone: add a second phone just in case you lose your primary phone.

  • Security key: a small USB-based device you can purchase that will let you do secondary authentication with just a tap. Some phones have a built-in key usable for this purpose.

NOTE: The security key is the most secure option, but please have a backup factor, plus backup codes.