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How to Connect and Disconnect from NCSSM's Eduroam Wi-Fi Network on iOS Devices.

Table of Contents

Use the following instructions to connect to or disconnect from NCSSM's wireless (Wi-Fi or WiFi) network eduroam from your iOS device.

Info

Note: If you have any existing eduroam wireless configurations, please remove them before using the instructions below to connect to NCSSM's eduroam network.

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Instructions for connecting to eduroam

  1. Open the Settings app.

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  2. Select Wi-Fi.

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  3. Select the eduroam network.

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  4. When prompted to enter your NCSSM credentials, enter:

    1. Username: YourNCSSMUsername@ncssm.edu

    2. Password: Your NCSSM Password

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  5. If you are prompted to accept a certificate for the network, tap "Accept".

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  6. You should now be connected to the eduroam network.

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Note

Note: enter your email address, including @ncssm.edu, not your username.

If you follow these instructions and still cannot connect first ensure that you've entered your email address as your username; next, check to see if there are any profiles on your device. For iOS devices go to Settings and then General. If there is a tab called Profiles go into that tab and click "Forget profile". If there are no profiles to be deleted please contact ITS.

Instructions for disconnecting from eduroam

See https://support.apple.com/en-us/HT208941 for instructions on how to disconnect from eduroam. In step 2 of Forget a network on your iPhone, iPad, or iPod touch, select the eduroam network connection.

If you follow these instructions and still cannot disconnect, please contact ITS.