NCSSM's web presence is the primary public communications medium used to promote and enhance the institution’s image by providing relevant and up-to-date information about our programs, courses, partnerships, resources for teachers and students, and accomplishments. The website at www.ncssm.edu should:
Establish an online identity that captures the brand identity of the North Carolina School of Science and Mathematics
Create a rewarding user experience that will promote the mission of the institution of the North Carolina School of Science and Mathematics to:
educate and nurture academically talented students to become state, national, and global leaders,
increase access to high-quality public education in North Carolina, and
cultivate engaged citizens who will work for the betterment of the world, through challenging programs, with an emphasis on STEM, driven by the pursuit of excellence and innovation.
The purpose of this document is to provide a collaborative, centralized framework that governs the ongoing development, deployment, delivery, and maintenance of NCSSM's digital presence, and to maintain consistent branding and messaging along with establishing policies, procedures, and standards that optimize operation and maintenance of NCSSM's website.
Operating with a finite amount of resources to support our target audience’s rapid adoption of advancing technologies, the growing demands for web-based services can only be met through institution-wide solutions that streamline productivity and foster efficiency.
Effective web governance will be achieved through a structure consisting of a hierarchy of resources adhering to established guidelines, policies, and procedures.
🏗 Governance Structure
Webmaster - the primary owner of the website is responsible for the implementation, maintenance, and quality control of the website.
Web Communications – this group, consisting of resources from External Relations and Information Technology Services (Webmaster), is responsible for the design and content of the website and may recommend purchases, policies, and procedures to report to Direct Reports to get buy-in from divisions and vice-chancellors.
Web Advisory Council – appointed by the CIO and/or Vice-Chancellor for External Relations, this group is charged with providing strategic direction, creating and policing adherence to standards to ensure the accuracy, consistency, and integrity of the website.
Web Editors – made up of Content Management System (CMS) editors that adhere to established policies and procedures to produce content to an appropriate standard.
Responsibilities of the Webmaster
Perform CMS maintenance, development, and upgrades.
Ensure compliance with all legal and regulatory standards, including accessibility and security.
Facilitate and resolve non-compliance issues.
Create website analytics reports and deliver them to contributors.
Provide training to approved web editors.
Responsibilities of Web Communications
Set strategic website goals in line with NCSSM’s strategic plan, and the Key Performance Indicators to measure those goals.
Ensure site quality and content integrity.
Establish appropriate policies, processes, and procedures to govern current and future website standards.
Set resourcing and budget authorization.
Monitoring overall site performance.
Work with web editors to ensure that their efforts remain strategic and on message.
Responsibilities of Web Advisory Council
Stay informed of website goals and give feedback when needed.
Approve and bring awareness to the appropriate policies, processes, and procedures to govern current and future website standards.
Responsibilities of Web Editors
Access the CMS regularly and have a level of familiarity and competency in the system.
Use best practices for updated content, naming conventions, asset placement, and accessible HTML coding.
Review website analytics reports that provide insight into how their content is or isn’t being used.
Understand and abide by the policies and procedures in this document.
Agree not to publish web pages without page content, with "Coming Soon", "Under Construction" or similar messages. Note: This may be avoided by leaving incomplete web pages unpublished.
Agree not to use copyrighted material unless written notification has been given from the copyright holder.
Website policies and procedures
The purpose of policies and procedures around this information is to provide consistent, accurate, current, and secured information to users of NCSSM.edu websites. This will provide several benefits such as:
Accurate, current, and consistent information across institutional websites.
A unified data organization scheme with data that can be accessed in a standard way, across multiple sites. This aids communication and interoperability.
Information that is secured and complies with organizational policies.
Reducing risks to the organization, its constituents, and stakeholders.
To use copyrighted material, web editors must give written notice to the copyright holder and receive written permission from the copyright holder to use it.
Any student-generated content must not be published through an iframe pointing to a student-controlled resource, and, must be reviewed and approved by the Webmaster prior to incorporation.
Standards and Related Policies
Websites of official NCSSM departments must reside in the ncssm.edu domain unless approval is granted from the Web Communications Team. For questions, contact the Webmaster at email@example.com.
NCSSM has established specific policies for accessing the NCSSM network and data management. Appropriate use of computing and networking resources and ensuring the integrity of data and privacy is everybody’s responsibility. Technological and information resources and the access provided by the institution to campus resources are to be governed by these documents.
The Network Acceptable Use Policy applies to technology administered by individual departments, to student-owned hardware connected to the campus network, to the resources administered by departments such as the Library or Information Technology Services, and to actions originating from computer systems maintained by members of the campus community off-campus which connect remotely to the institution's network services.
Both the Network Acceptable Use and the Data Management policies apply to all systems owned, managed, or administered by the institution and any use of those systems. Many specific areas and/or systems may have service-specific policies that apply in addition to these policies. Please refer to the entire documents found at Network Acceptable Use and Data Management.
🔧 Website Technical Overview
This version of the website was created to combine the websites of the various programs we offer.