{"xsrfToken":"a681b18ee08a6343fd80c4f0957cec51f88163a8_lout","branding":{"id":"12","key":"caas","name":"Center for Advising and Academic Success","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/514089a4-1d85-40b9-b491-b02ca1fccfa9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUxNDA4OWE0LTFkODUtNDBiOS1iNDkxLWIwMmNhMWZjY2ZhOSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODY2NzgsIm5iZiI6MTczNDc4NjA3OH0.5Wc0PYlLzO62eraUkgHjbqDwhCfvFr4aO3t45H_FT74&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&mode=fit","logoId":"514089a4-1d85-40b9-b491-b02ca1fccfa9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","userInitialAnnouncementHeader":"Welcome to the NCSSM Help Portal!","userInitialAnnouncementMessageWiki":"<p>This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the NCSSM Help Portal","sharedPortalName":"NCSSM Help Portal","announcementHeader":"Welcome to the NCSSM Help Portal!","announcementMessage":"This is NCSSM's Help Portal, a unified ticketing system for submission and management of requests of all kinds. Please select from the options below to get started.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7bafb889-f6f1-4880-b239-3d30592d8ba8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiYWZiODg5LWY2ZjEtNDg4MC1iMjM5LTNkMzA1OTJkOGJhOCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODY2NzgsIm5iZiI6MTczNDc4NjA3OH0.hcuWM2hx8OhxsVUPe2cotS3jPYbY3bb6AAZhJ8Gw6OU&client=e4ef957c-08c2-4ecd-a207-e2000637cf1c&height=300&mode=fit","bannerMediaApiFileId":"7bafb889-f6f1-4880-b239-3d30592d8ba8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"caas","projectId":10019,"serviceDeskId":12,"name":"Center for Advising and Academic Success","description":"<p>Please submit a request for the Center for Advising and Academic Success (CAAS) using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"130","name":"Advising Referral Form","descriptionHtml":"","callToAction":"Advising Referral Form","introHtml":"<p>Employees may use this form to refer students to the Center for Advising and Academic Success for academic support. Please complete as many fields as possible to help us make the most effective connection and provide the most relevant resources for the student.</p>","icon":10516,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[32],"key":""},{"id":"128","name":"Appointment Request Form","descriptionHtml":"","callToAction":"Appointment Request Form","introHtml":"<p>Students submit this form to express their interest in setting up an appointment with an advisor in the CAAS.<br> NOTE: Appointments might not be scheduled for the same or following day after submitting the form.</p>","icon":10518,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[32],"key":""},{"id":"129","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ncssm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"Forms"}],"orderMapping":{"32":[130,128]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CAAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGVmOTU3Yy0wOGMyLTRlY2QtYTIwNy1lMjAwMDYzN2NmMWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODcyNzgsIm5iZiI6MTczNDc4NjA3OH0.9okQmVgewS48hFM679QdzPWwStQpZpik6xOsDzzSVIs","targetCollection":"upload-project-10019","endpointUrl":"https://api.media.atlassian.com","clientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","tokenDurationInMins":20}},"sharedPortal":{"name":"NCSSM Help Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ncssm.atlassian.net/wiki","kbLinkDomainURLs":["https://ncssm.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/12?xdm_e=https%3A%2F%2Fncssm.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxZmE5ZjFkOWVhODFjOGUxNzAxYTRlODU5NjJhZDEwMTZmYmY5ZDdiODYyMjI3MzJiY2ViM2ExNGU2ODE2NjdmIiwiaXNzIjoiN2U2ZjljYWYtOTJiYy0zODIxLWFkZGUtZjIzMGE1MGVlNjI2IiwiY29udGV4dCI6e30sImV4cCI6MTczNDc4Njk3OCwiaWF0IjoxNzM0Nzg2MDc4fQ.JIoNLZTak0ECFLi0oQU5rysXstnfSVu3pIa3Hzximvs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjdlNmY5Y2FmLTkyYmMtMzgyMS1hZGRlLWYyMzBhNTBlZTYyNiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvbmNzc20uYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbmNzc20uYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQ0FBUyIsImlkIjoiMTAwMTkifX19LCJleHAiOjE3MzQ3ODY5NzgsImlhdCI6MTczNDc4NjA3OH0.DoBdEOjVAl8uQY_BdXgMK4Bv6puAsbGRlruF00Rlo8g\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ncssm.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://ncssm.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CAAS\\\",\\\"id\\\":\\\"10019\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CAAS\\\",\\\"project.id\\\":\\\"10019\\\",\\\"servicedesk.serviceDeskId\\\":\\\"12\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://ncssm.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ncssm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a681b18ee08a6343fd80c4f0957cec51f88163a8_lout","baseUrl":"https://ncssm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ncssm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4ef957c-08c2-4ecd-a207-e2000637cf1c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"91ee0c03102d4ec7a39501579bea9682","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}